Privacy Policy

Last updated: January 8, 2026

Mdili (“Mdili”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our SMS/text messaging services (the “Service”).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Mobile phone number
  • Name (if provided)
  • Account or order-related information
  • Communication preferences

When you opt in to receive SMS/text messages from Mdili, you consent to the collection and use of your mobile number for communication purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate our SMS/text messaging services
  • Send service-related messages such as updates, alerts, and notifications
  • Send promotional and marketing messages, if you have opted in
  • Respond to inquiries and provide customer support
  • Comply with legal obligations and enforce our terms

3. SMS/Text Messaging Consent

By providing your mobile number and opting in, you agree to receive recurring SMS/text messages from Mdili, which may be sent using automated technology. Message frequency may vary. Message and data rates may apply.

Consent to receive SMS messages is not a condition of any purchase and is completely voluntary.

4. Opting Out

You may opt out of receiving SMS/text messages at any time by texting STOP to Mdili or by using the unsubscribe link provided in messages where available. After opting out, you will receive a one-time confirmation message and no further messages will be sent unless you re-subscribe.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who assist us in operating our services, such as messaging platforms, provided they are required to keep your information confidential.

We may also disclose information if required by law or to protect our rights, users, or services.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Responsibilities

You are responsible for providing accurate and current information, including maintaining a valid mobile number. If your mobile number changes, you must re-subscribe using your new number.

8. Third-Party Carriers

Wireless carriers are not responsible for delayed or undelivered messages. Mdili is not liable for issues related to carrier services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@mdili.com